MODEL WITHDRAWAL FORM / MODELFORMULIER VOOR HERROEPING ====================================================== Complete and return this form only if you wish to withdraw from the contract. Dit formulier alleen invullen en terugzenden wanneer u de overeenkomst wilt herroepen. TO / AAN -------- STEPS FOOTSOCKS B.V. (trading as Lowline) Oranjestraat 47 5091 BK Middelbeers Nederland Email: support@stepsfootsocks.quest Telephone: +31 13 5141933 DECLARATION / VERKLARING ------------------------ I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods: Ik/Wij (*) deel/delen (*) u hierbij mede dat ik/wij (*) onze overeenkomst betreffende de verkoop van de volgende goederen herroep/herroepen (*): Item(s) / Artikel(en): ........................................... .................................................................. Order reference / Bestelnummer: .................................. Ordered on / Besteld op (date): .................................. Received on / Ontvangen op (date): ............................... Name of consumer(s) / Naam consument(en): .................................................................. Address of consumer(s) / Adres consument(en): .................................................................. .................................................................. Signature of consumer(s) / Handtekening consument(en) (only if this form is notified on paper / alleen wanneer dit formulier op papier wordt ingediend): .................................................................. Date / Datum: .................................................... (*) Delete as appropriate / Doorhalen wat niet van toepassing is. NOTES / TOELICHTING ------------------- 1. You have 14 days from the day after you receive the goods to withdraw, without giving any reason. You then have a further 14 days to send the goods back. 2. Sealed items cannot be returned once the seal has been opened, for reasons of hygiene. Which items are delivered sealed is stated on the product page, in the basket and at checkout before you pay. Unopened, they can be returned like anything else. 3. We refund everything you paid, including the standard delivery cost of the original order, within 14 days of receiving your withdrawal notice. We may wait until the goods are back with us, or until you show they have been sent, whichever is earlier. 4. If you chose a delivery service more expensive than our standard one, we refund the standard cost, not the upgrade. 5. The cost of returning the goods is yours, unless the goods are faulty or do not match their description. Typical return postage within the EU is USD 6 to USD 14 depending on the country. 6. You may also withdraw by any other unambiguous statement, for example a plain email. Using this form is not compulsory.